Billing Mistake Update (Please Read!!!)
Added 2017-09-19 06:24:43 +0000 UTCLast month due to a oversight in my part regarding time zones (we are in the future) we billed out three videos instead of our normal two. Not everyone was billed for the third video so this does not apply to everyone, but I have had Patreon issue refunds to anyone that was billed for that third video. I have checked our side it appears all the refunds have processed. Please make sure if you were in fact billed for that third video you have received a refund or credit of some sort. If not please contact us so we can get it corrected.
This part applies to everyone:
Now that that video has been refunded I am billing *this* post so that the billing for the video is applied to September as I had initially intended. Do keep in mind the picture of me and the bunny is only for fun, the actually video related to the paid post is Hong Kong! | Exploring on a Rainy Day!
I hope this isn't too confusing for anyone. If you have any questions or concerns please leave a comment or shoot us a message here on Patreon or via email: kydeanderic@kydeanderic.com .
Thanks everyone!
-Eric
Comments
Awesome, thanks for letting me know everything worked out on the billing side. Thanks for all your support, Michelle! -E
Kyde & Eric
2017-09-20 02:04:30 +0000 UTCHahahahahahahhaah. -Eric
Kyde & Eric
2017-09-20 01:51:46 +0000 UTCMy account was corrected and all is fixed. it was an honest mistake on your part, and i had no doubt you would do everything you could to correct it. If my budget wasn't so tight right now, I'd donate more money so I could qualify for the Postcard Club. At least I've got money put aside for my t-shirts :-D
Michelle Mundling
2017-09-19 22:46:51 +0000 UTC
