September Prints Shipping Update!
Added 2021-10-20 17:10:45 +0000 UTCHello again, Matt here. I have an exciting shipping update!
To those in the UK, your September prints have *Finally* shipped and you should be getting them through your letterbox in the next few days - we really really hope you enjoy them. I had to carry all 30KG of them to the post office today, which was great fun.
To those in the rest of the world, it turns out shipping them internationally is more complicated than we initially expected. Mainly due to brexit, *all* Large Letters and above being sent internationally from the UK need an individually filled out uniquely barcoded customs form attached. The only way to do that at scale (Since me manually filling hundreds out with a pen isn't feasible) is using systems that Royal Mail Business has.
HOWEVER, to get a Royal Mail Business Account, you first need a Royal Mail Business account, and prior to that you also need a Royal Mail Business account. Confusing? I KNOW. There's basically three access levels. To get to the level I need I had to fill out an enquiry form and then they will call me.. randomly at any time in the next few days. There is literally no way to call them, or arrange a time, or even call them back if you miss it. They called me twice in the past week, once during a therapy appointment, and the other time I answered and the line was dead. So currently international prints are stuck in a bit of limbo.
I am working on a temporary workaround for this month so I can get these prints of ASAP, but it's not overly practical month to month so hopefully I'll have this Royal Mail Business gubbins sorted for next time.
If any of you have any questions, please post them below and I'll do my best to answer them!
- Matt
Comments
Just opened mine and I’m in love. Beautifully done and the Pokemon story killed me. Thank you to the whole nerdcubed team, can’t wait for next months
Josh Waine
2021-10-21 12:49:24 +0000 UTCGot mine thank u
Marc Warner
2021-10-21 12:26:40 +0000 UTCOurs arrived this morning too :)
Zumigal
2021-10-21 11:18:33 +0000 UTCAh thanks Matt! Mine arrive this morning and I love them!
Ethan Pender
2021-10-21 08:46:59 +0000 UTCThanks for keeping us updated! Looking forward to receiving the prints, but stay healthy first and foremost!
EXPLOSIVE GAMMA
2021-10-21 06:40:15 +0000 UTCNo no no we need a hot air balloon we might crash into someone’s house and take a few shingles off otherwise
Michael David
2021-10-21 04:34:31 +0000 UTCAre you sure that’s a real thing and not a plot line from Yes Minister or some other political sitcom? Or are they actually documentaries?
Thomas N Wyndham
2021-10-21 00:16:10 +0000 UTCPlan of action get a plane and let jon fly them out ☺️
Marc Warner
2021-10-20 21:33:44 +0000 UTCThank you Matt, we appreciate you
TheSolBear
2021-10-20 18:29:39 +0000 UTCAfter the first paragraph i tought, Yeah brexit gonna mess things up for the rest of us. Godspeed and have "fun" with the bureaucracy brexit has been awful with this stuff.
FlaaMindO
2021-10-20 18:25:59 +0000 UTCWe love you Matt! Thank you for being awesome!
Shaun Harris
2021-10-20 17:54:44 +0000 UTCWe appreciate you Matt!
Izlucey
2021-10-20 17:35:02 +0000 UTCIt's been worth it for all the "Some day my prints will come" jokes I've made to the family. Thanks for the update too! :)
Gareth Roberts
2021-10-20 17:34:59 +0000 UTCThank you for your hard work Matt and for letting us know the status of these mailed items. I am sure they will be lovely whenever they arrive.
Michael Duntz
2021-10-20 17:23:33 +0000 UTCI had to read the first sentence of the third paragraph a few times, 😁😁😁 very confused Matt, you do great work, deal with a lot of bullshit.
Craig (CraigUntlNytTym) Penfold
2021-10-20 17:21:28 +0000 UTCThank you for all your hard work Matt!!! I have the international tier and completely understand the delays :) I hope you can get everything worked out!
Regan OHern
2021-10-20 17:19:36 +0000 UTCI set myself up a Royal Mail Business account a few years back and it seemed remarkably archaic as I also had to get in contact with a human to talk through options, which was basically me saying I wouldn't be sending anything in enough bulk for most accounts but the one which is ex VAT would be nice. They then sent me a load of physical order form books and some mail sacks to use for all the mail I wouldn't be sending. I ended up giving the mail sacks to my local post office and storing the order books in a box and never used them cos I just use click and drop on account and confuse the crap out of the post office whenever I hand stuff over and the barcodes don't scan for them cos they're business mail ones. It's a good system and definitely doesn't need modernising 😂
Andyface
2021-10-20 17:19:15 +0000 UTCI have a very important question, Matt. How do we undo Brexit? I'm Dutch. The Dutch conquered England before*. We could give it another try? See if that does something... *For the history nerds (love ya!), yes, it was slightly more nuanced than that. Shh.
Bjorn van Rijszen
2021-10-20 17:17:57 +0000 UTCBit of a shame and confusing that to get a Business Account you must first have a Business Account. Hope this can be sorted without problems. Fingers crossed the international ones can be sent soon.
Brysointer
2021-10-20 17:16:31 +0000 UTCYAY! Exciting! Thanks for all your hard work, Matt. It is HUGELY appreciated! x
Jason Artemis ‘Arty’ Winstanley
2021-10-20 17:12:15 +0000 UTC
