sketchman

Minor Patreon BS

Added 2018-08-31 15:40:03 +0000 UTC

Patreon sent me a mail, telling me that there COULD be again issues with transactions only for SOME banks. They are still working it out and will automatically attempt to retry payments if they do not go through.

I've copy/pasted the part of the email that might interest you. Just in case, you have it here before the month ends.

If your patrons are having any trouble, here’s what they can do:

If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
If their payment failed, they can follow these steps or switch to a different payment method.
If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
They can reach out to the Patreon support team to get account specific help.

Here’s what we’ll be doing:

We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
We will continue Patreon’s proactive practice of retrying payments throughout the month.