Information on this month's pledges
Added 2018-08-02 17:35:02 +0000 UTCFrom what I'm gathering, Patreon is using a new company for its transactions — one that's located on the UK. Some of your pledges have been declined due to this switch. If your payment was declined, please contact your bank and tell them that is an approved payment by you! If you have any questions, please don't hesitate to get in touch!
Vacation
Also — as you may have seen on the Evil Inc website, I'm taking some time to enjoy a little summertime fun with my family in Michigan. However, my posting schedule for Patreon backers will remain unchanged.
Comments
Thank you for doing that!
Brad Guigar
2018-08-03 03:44:59 +0000 UTCThank you!
Brad Guigar
2018-08-03 03:44:48 +0000 UTCI had to tell the bank it was OK, then tell Patreon to rerun the charge. All was well after that.
Vince Averello
2018-08-03 00:02:45 +0000 UTCThank you!
Brad Guigar
2018-08-02 21:02:10 +0000 UTCThank you!
Brad Guigar
2018-08-02 21:02:05 +0000 UTCI'm sure they have a good reason. I see they've already gotten on top of it. Well over 80% of my pledges have gone through.
Brad Guigar
2018-08-02 21:01:58 +0000 UTCThank you for doing that!
Brad Guigar
2018-08-02 21:00:54 +0000 UTCHa! Yeah... I had a similar experience!
Brad Guigar
2018-08-02 21:00:45 +0000 UTCI got the receipt OK on my end.
Robert McGann
2018-08-02 20:57:56 +0000 UTCWhen I contacted my credit card company, I was told that their system detected an abnormal spike in activity on the Patreon site and so they shut down access to my credit card and sent me an e-mail asking me to verify the charge. After going through the identification process and verifying that the charge was legitimate, they restored access and processed the charge. Of note, I support 14 creators, may/may not have been part of the problem
Wfmtck
2018-08-02 20:26:56 +0000 UTCThanks for the heads up for the others,.I had to deal with this this morning without much warning and was like, whuuuuut?
Logan Katz
2018-08-02 20:26:11 +0000 UTCI’m not sure that’s related to what’s going on today. That article is from last October. Today’s issue is directly related to a new payment system based in the UK.
Brad Guigar
2018-08-02 19:17:30 +0000 UTCMy assumption is because of US based processors refusing payments for what they deem to be adult content. <a href="https://motherboard.vice.com/en_us/article/9kqye3/patreon-porn-adult-content-guidelines-open-letter" rel="nofollow noopener" target="_blank">https://motherboard.vice.com/en_us/article/9kqye3/patreon-porn-adult-content-guidelines-open-letter</a>
Spence Fasching
2018-08-02 19:02:46 +0000 UTCMine went through as well. I just don't know why Patreon would use an out-of-country processor. Everyone know they tend to give US banks a fit.
Bill O'Connor
2018-08-02 18:20:49 +0000 UTCThank you — and thank you to everyone who got in touch, concerned when their payment didn't go through. I'm very grateful for the support. You folks are the best!
Brad Guigar
2018-08-02 18:00:35 +0000 UTCI got an email as well saying it wen t ok
Mark Fluter
2018-08-02 17:39:29 +0000 UTCHave fun on the vacay. My patreon went through okay. I got the receipt.
David Heiligmann
2018-08-02 17:38:32 +0000 UTC
